Digital Transformation Leader / Senior Manager - IT Applications
Nationality: Indian Address: Dubai, United Arab Emirates
Phone number: +971522734473 Email address: kamal.tanmaya@gmail.com
LinkedIn Profile: linkedin.com/in/tanmayakamal
Profile
- Digital Transformation Leader with over 14 years of experience driving strategic initiatives.
- Successfully led a digital transformation initiative that improved operational efficiency by 30%, helping the company adapt to market changes.
- Developed a comprehensive digital strategy that drove a 15% year-over-year revenue growth.
- Strong leadership and communication abilities, adept at coaching and collaborating with cross-functional teams across multiple geographic locations to achieve project goals.
- Proficient in leading cross-functional teams, developing product strategies, and driving innovation through bespoke development, low code no code development as well as bot development using RPA.
- Ready to leverage skills to drive business growth and success.
- Developed and presented innovative solution proposals to clients, resulting in successful new business acquisitions and increased revenue.
- Led a team of developers and engineers in designing and implementing a scalable and secure cloud-based infrastructure, resulting in improved system performance and reduced downtime.
- Oversaw the end-to-end software development process for the production pipeline, ensuring efficient and effective delivery.
Work Experience
08/2023 – PRESENT DUBAI, UNITED ARAB EMIRATES
Senior Manager - Digital Transformation
Sobha LLC
- Led a successful digital transformation initiative, which streamlined operations and improved efficiency by 30%, helping the company adapt to changing market demands more swiftly.
- Collaborated with cross-functional teams to develop a comprehensive 5M digital strategy, which aligned technology investments with business goals, ultimately driving a revenue growth of 15% year-overyear.
- Conducted training sessions for over 50 staff members on digital tools and processes, helping them embrace new technologies and improve overall productivity across departments.
- Spearheaded the development of a cutting-edge project management software and new employee onboarding software from conception to launch, exceeding client expectations and increasing user adoption by 30%.
- Led a team of 45 software developers in the successful completion of multiple complex projects, resulting in a 20% increase in overall team productivity.
- Streamlined IT processes by implementing Agile methodology, leading to a 25% decrease in project timeline.
- Developed and executed IT strategic plan aligned with company goals, resulting in a 30% increase in overall IT performance.
- Innovated reusable plug-n-play codes which could be used across all in-house developed systems to reduce delivery timelines.
- Started Low Code No Code (LCNC) practice on Joget as well as Microsoft Power Apps platform. So far digitalized 50+ use cases.
- Started RPA practice using UIPath automation and have saved 16000+ man hours in 1st year of implementation.
Recent Work Experience
12/2022 – 07/2023 DUBAI, UNITED ARAB EMIRATES
Product Manager
Skyloov Property Portal
- Achieved a 77% increase in overall lead tracking efficiency by implementing WhatsApp and Call tracking automations
- Implemented in-house automated XML consumption logic to streamline listing imports from various real estate agencies
- Established in-house web-hooks to seamlessly transfer generated leads to real estate agency CRM systems
- Developed auto-soldouts script to ensure portal listings are consistently updated and accurate
- Integrated portal with DLD for listing and agent profile verification
- Created an analytics platform to visualize customer behavior for data-driven decision-making strategies
- Led a team of IT professionals to successfully implement a new project management software, improving productivity by 20% within the first quarter.
- Managed the migration of company data to a cloudbased system, reducing hardware costs by 15% and increasing scalability and accessibility.
11/2021 – 08/2022 DUBAI, DUBAI, UNITED ARAB EMIRATES
Technical Program Manager
Careem
- Executing and creating quarterly roadmaps, ensuring timely delivery of promised deliverables through effective collaboration with cross-functional teams.
- Working on internal cloud-based services to strengthen guardrails to prevent Internal and External Fraud within Careem
- Manage Underpayment stream across all verticals and functions with intention to reduce underpayments
- Responsible for cross-functional team collaboration and presenting data to CxO and leadership team on weekly basis.
- Prevented fraud losses worth $500k by implementing checks and controls
Previous Work Experience
1
04/2020 – 11/2021 GURUGRAM, HARYANA, INDIA
Technical Program Manager
Deutsche Telekom Digital Labs
- Partner with key stakeholders to define Product Strategy & Future Roadmap for Home Gateway Broadband Solutions
- Manage and mentor teams to deliver end-to-end development of Home Gateway Broadband Products while ensuring high-quality solutions are rolled out over time
- Responsible for Product launch in 4 markets Hungary, Czech Republic, Slovakia, and Croatia
- Responsible for creating a Release Management process for shortening Go to Market time from 3 months to bi-weekly.
- Spearheaded the development and implementation of new features for a mobile app, resulting in a 20% increase in user engagement and retention.
2
08/2019 – 04/2020 GURUGRAM, HARYANA, INDIA
Sr Product Specialist | Car Rental | e-Commerce
Expedia Group
- Partnering with key stakeholders to define product strategy & roadmap.
- Partnering with cross-functional teams to identify and influence development of new products and services.
- Promoting data-driven decision making within team
- Actively lead all Brainstorming, Requirement Gathering, Feasibility discussion with various stakeholders including engineering and product team.
3
04/2018 – 08/2019 GURUGRAM, HARYANA, INDIA
Product Manager | Logistics | Last Mile
Ecom Express Private Limited
- Built SATHi last mile android-based delivery app for delivery executives, which Increased their delivery efficiency by 28%
- Increased team efficiency to work by implementing Agile methodologies.
- Introduced Cloud Telephony Based IVR Solution, which enabled delivery executives to interact with customers over recorded channels seamlessly.
- This also led to reduction in operational costs by 15%
- Tested variants with new AI/ML technologies, including Route Optimization, Speech to Text extraction, etc.
Early Career Experience
1
01/2015 – 02/2018 GURUGRAM, HARYANA, INDIA
Senior Consultant | Retail
EY
- Actively led the Product Demonstration sessions with prospect clients & newly onboarded clients to showcase Product Capabilities.
- Involved in Requirement Gathering and Solution Designing sessions, and pre-sales
- Worked on creating As-Is and To-be flows for the solution.
- Implementation and Enhancement of Oracle Retail XStore Suite and Oracle Retail 360 Commerce Suite using Java technology in order to enhance POS & MPOS Solution as per client's requirement.
- Designing Integration Architecture for POS Integration with various 3rd Party ERP Software
- Involved in all phases of SDLC starting from Pre-Sales to Software Support
2
04/2013 – 01/2015 GURUGRAM, HARYANA, INDIA
Senior Software Engineer | Retail
Infodart Technologies India Ltd.
- Worked as a Java Developer for Oracle Retail Suite.
- Responsible for developing Oracle Retail Application as per client's requirement using Java and SQL Technology.
- Acted as an Onsite Coordinator during SIT, UAT and Go-Live process.
3
07/2011 – 03/2013 NOIDA, UTTAR PRADESH, INDIA
Software Engineer | Retail
Infogain
- Worked as a Java Developer for Oracle Retail Suite.
- Responsible for developing Oracle Retail Application as per client's requirement using Java and SQL Technology.
- Participated in SIT, UAT and Go- Live process
Education and Skills
Education
10/2022 – 09/2023
Information Technology | Post Graduate Diploma
Qualifi Ltd
01/2007 – 01/2011
Computer Science | Bachelor of Technology (B.Tech.)
Rajasthan Technical University
Skills
TECHNICAL
- Digital Transformation
- Solution Designing
- Product Vision & Strategy
- A/B Testing
- Jira
- Data informed decision taking
- Technical Product Management
NON-TECHNICAL
- Stakeholder Management
- Team Management
- Cross-border team formation
- Remote working
Certificates
09/2024 Joget Certified App Designer for Joget DX8
Joget
09/2022 Technical Product Management
09/2022 Certified Data Analyst
04/2022 Jira: Basic Administration
06/2020 IT Project Management
Coursera
Awards
02/2025 Business Enabler Of The Year
Sobha LLC
01/2024 Game Changer
Sobha LLC
10/2020 Spot Award
Deutsche Telekom
04/2017 Certificate of Appreciation – Retail Innovative Mind – Customer Experience
EY
03/2016 Certificate of Appreciation - Innovative Mind
EY
Projects
Digital Transformation
- Construct360 - Construction Project Management Suite, UAE
- Onboard S - Visa Processing Portal, UAE
- SICE - Technician Classroom training suite, UAE
- UIPath - RPA Implementation for construction company, UAE
- Joget - Low Code No Code implementation for construction company, UAE
- Property Marketplace, UAE
- One Broadband (For Deutsche Telekom Europe customers), India
- Call Bridge (Cloud Telephony implementation), India
Logistics & Transportation
- Fraud & Risk Management (for Careem customers), UAE
- Car Rental (Part of Expedia portal), India
- SATHi (In house built mobile app for delivery boys), India
- SCADi 2.0 (In house built ERP for logistics company), India
Retail Projects
- Charming Shoppes, Philadelphia, US
- Spar Hypermarket, Landmark Group, India
- Shoppers Stop, India
- Al Tayer Group, UAE
- Home Center, Landmark Group, India
- Dubai World Trade Centre, UAE
- Arvind Group, India
Tanmaya Kamal